Saturday, October 11, 2008

Tinier still...

I have to say, I'm pretty impressed with TinyURL. TinyURL is a free service that will allow you to take a long, ugly and/or complicated URL like the real one for my web page and shorten it down to something easy to remember, like the one I have above. When people click the TinyURL, they are taken to your website (or specific web page). You are able to track the number of people who click through your "Tiny" and see how many people are checking out your website. The "Tiny" will stay active as long as it is clicked on at least once a year. Oh, and did I mention all of this is free?

The really impressive part is this: When I was setting my "Tiny" up, I goofed. (No that's not the impressive part, this is:) I sent an email to the TinyURL people letting them know that I messed up and was wondering if there was any way we could correct it. I sent the email late last night and was surprised to have received an email from them this morning letting me know that it has been corrected and giving me the link to the tracking page as well.

If only more people could provide this level of customer service. I mean, if a place that provides a service for free can support its "customers" like this, don't you think that places that I give money to could step up and be at least courteous enough to offer the same?

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